Booking and Reservation Policies

Last Updated: August 20, 2024

Thank you for considering Casa Pura Vida Surf Hostel for your stay in Tamarindo. Before making a reservation, please take a moment to review our booking and reservation policies to ensure a smooth and enjoyable experience.

Reservation Confirmation:

     

      1. Payment:

           

            • Reservations are confirmed upon receipt of payment or a valid credit card guarantee.

        1. Payment Methods:

             

              • We accept various payment methods, including credit cards and cash upon arrival. Details will be provided during the reservation process.

        Cancellation Policy:

           

            1. General Cancellation:

                 

                  • You must cancel your reservation a full 7 days prior to arrival or during your stay.

              1. Late Cancellation or No Show:

                   

                    • In case of a late cancellation or No Show, you will be charged the entire stay.

              Check-In and Check-Out:

                 

                  1. Check-In:

                       

                        • Check-in is available from 14:00 PM to 22:00 PM. If you plan to arrive outside of these hours, please notify us in advance to make arrangements for your key.

                    1. Late Arrival:

                         

                          • We will hold your reservation until 20:00 PM. If you are arriving after 20:00 PM, please notify us via email or phone. Failure to notify us may result in the release of your room after 20:00 PM.

                      1. Early Check-In:

                           

                            • Early check-in is subject to room availability and may incur an additional charge.

                        1. Check-Out:

                             

                              • Check-out is at 10:00 AM.

                        Payment and Taxes:

                           

                            1. Payment Upon Arrival:

                                 

                                  • Payment is due upon arrival and can be made in cash or by credit card.

                              1. Taxes:

                                   

                                    • Taxes (13%) are not included in the displayed rates.

                              Additional Information:

                                 

                                  1. Reception Hours:

                                       

                                        • Our reception is open from 7:30 AM to 22:00 PM. If you arrive outside of reception hours, please notify us in advance for key arrangements.

                                    1. Credit Card Validation:

                                         

                                          • We reserve the right to charge your credit card for $1 or 1 night’s stay to validate its validity.

                                      1. Reservation Hold:

                                           

                                            • We will hold your reservation until 20:00 PM. If you are arriving after this time without prior notification, we reserve the right to sell your room.

                                        1. Group Reservations:

                                             

                                              • For group reservations or special requests, please contact us directly for personalized assistance.

                                        Changes to Reservation:

                                           

                                            1. Modification:

                                                 

                                                  • Any modifications to your reservation are subject to availability and may result in additional charges.

                                              1. Early Departure:

                                                   

                                                    • In the case of early departure, you may be charged for the full reservation.

                                              Contact Us:

                                              If you have any questions or require further clarification on our booking and reservation policies, please feel free to contact us at:

                                              Casa Pura Vida Surf Hostel
                                              Calle Playa Langosta, Tamarindo
                                              Phone/WhatsApp: +506 7020 4507
                                              Email: [email protected]

                                              Thank you for choosing Casa Pura Vida Surf Hostel. We look forward to providing you with a memorable and enjoyable stay in Tamarindo.